联系电话86-15818962079

Service&Support

  • Customized solution service

    Customized solution service

    Trader Group handles every case seriously. We discuss about customers’ requirements in detail pre-sale, the most appropriate solution is made by us together with our customers’ discussion.

  • Warranty period and spare parts supply

    Warranty period and spare parts supply

    We have one year warranty and life-long maintenance. During the first year, if any parts broken not occurred by human, we will supply the new replacement parts freely.

  • Tracking service

    Tracking service

    We'll track the customer for the machine usage constantly, solve the accidental problems in the shortest time and provide our customers with professional technological guidance and solutions, in order to make sure the machinery in normal operation. What’s the more important, we will improve our machines based on the feedback from our customers.

  • Machine installation

    Machine installation

    Firstly, our machines are designed easy for installation; and we also supply very detailed operation manual and installation videos. If needed, we'll arrange the technical engineer to serve overseas.

  • 24 hour service hot-line

    24 hour service hot-line

    We offer the customers 24 hour service line which you can learn about our machines. We’ll be honored to provide you with the relevant information.